Terms of collaboration

These terms govern the collaboration for creating a website as a service agreement between the parties. The goal of this collaboration is to create a modern, fast, and trustworthy web presence that supports the Client's business goals.

Service Provider: WebBezStresu.cz – web developer (hereinafter "Service Provider"). Client: an individual or legal entity commissioning a website from the Service Provider (hereinafter "Client").

The Service Provider commits to creating a functional presentation website for the Client. Project specification: • scope: (e.g. 1–5 subpages as agreed) • structure: (e.g. Home / Services / About / References / Contact) • contact form: (YES / NO) • responsive layout (mobile / tablet / desktop) • basic SEO setup • deployment to production domain • technology: (e.g. Next.js / React / HTML/CSS) The deliverable is a fully functional website ready for live operation.

The agreed price for the work is: (amount). The Service Provider will issue an invoice after completion and deployment of the website, with a 14-day payment term from the invoice date. Invoicing occurs only after: • completion of the work, • deployment to the production environment, • the Client has been given access to test the website. The Client has the right to report defects during the testing period described in "Handover, testing and claims". Payment is made by bank transfer to the account listed on the invoice.

The Service Provider commits to delivering the work within (DATE / X DAYS) of: • receipt of all required materials from the Client, • and confirmation of the project scope.

The price includes: • 1 round of revisions after the website is made available for testing Revisions mean minor adjustments and fixes within the originally agreed scope described in "Scope of work". Testing and review by the Client After the website is made available for testing, the Client is required to: • review the website, • test its functionality, • and confirm it matches the specification in these terms (especially "Scope of work"). The Client may in this round: • flag potential defects, • or identify parts not delivered in accordance with the agreed scope. The Service Provider commits to fixing these free of charge, provided they fall within the originally agreed scope. Out-of-scope work Work beyond these terms includes in particular: • new pages or sections not listed in "Scope of work", • new features or integrations, • redesigns or concept changes, • additional requirements not part of the original specification. Out-of-scope work is handled in one of the following ways: • hourly rate • individual price and scope agreement, confirmed before work begins (e.g. by email or addendum). Additions and scope changes If the Client and Service Provider agree to expand the work, the change will be: • confirmed in writing (email suffices), • or formalised as an addendum to these terms, • and will include a specification and price for the new work. All extra work begins only after prior approval from the Client.

The work is considered handed over at the moment of: • deployment of the functional website to the production domain (or test URL), • and the Client being given access to test it. Testing period The Client has 14 days of testing during which they may: • check the website's functionality, • report any defects or non-conformity with the specification. The Service Provider commits to fixing free of charge: • bugs, • non-functional elements, • or non-conformity with the original specification. This does not apply to: • new requirements, • scope changes, • new design or feature changes not agreed in the original scope.

Upon full payment, the Client receives full rights to use the website. The Client: • may freely edit, modify or delete the website, • has full access to the admin panel, code and related accounts, • may change passwords, technical settings and content, • and becomes fully responsible for the ongoing operation of the website. The Service Provider commits to leaving no restrictions on the Client's full use of the work. The Service Provider reserves the right to feature the completed work in their portfolio (e.g. website, screenshots or project description), unless the Client explicitly requests otherwise.

The parties may agree on one of the following arrangements: Option A – domain and hosting managed by the Client The domain and hosting are owned by the Client. The Client will provide the Service Provider with access credentials for deployment. The Client may change passwords and take over full management at any time. Option B – fully managed by the Service Provider The Service Provider may arrange domain registration, hosting and deployment as part of the delivery. In this case, all services are transferred or made accessible to the Client upon completion. In all cases, the Client is the ultimate owner of the domain, content and website.

The Service Provider will deploy the website on modern cloud hosting infrastructure (e.g. Vercel or equivalent), which is widely used for modern web applications and provides secure operation, automatic HTTPS, high availability and fast page loads. Basic operation on this platform is free of monthly fees — saving the Client ongoing hosting costs compared to traditional hosting. The solution is sized for approximately 20–40 thousand visits per month. Typical business presentation websites receive hundreds to thousands of visits per month — the platform's capacity far exceeds standard usage and is practically impossible to exhaust under normal conditions. Exceeding this capacity could only happen in exceptional circumstances, such as large advertising campaigns or viral content. Even then, there are no unexpected costs: the hosting provider will notify the Client by email as the limit approaches, and the plan can be upgraded (currently approx. $20/month) only for the duration of elevated traffic. For sustained long-term traffic growth, a more scalable hosting solution may be proposed and agreed individually. The Client agrees to this deployment approach.

The Service Provider warrants that the work will be fully functional at handover and in accordance with the agreed specification. The website is deployed on verified hosting infrastructure designed for stable and secure operation. If the Client uses their own hosting or domain, the Service Provider will deploy to that infrastructure after receiving access credentials. Claims and testing period After the work is made available to the Client, a testing period begins during which the Client may: • fully test the website, • report any defects or non-conformity with the specification. The Service Provider commits to fixing these defects free of charge, provided they fall within the agreed scope. Exclusions The Service Provider is not liable for: • modifications to source code or settings made by the Client or third parties, • content changes made after handover, • outages or errors caused by hosting, domain or third-party external services, • changes in external APIs or services the website connects to (if any).

The Client has the right to withdraw from the collaboration in cases of material breach of these terms. Given the nature of a digital deliverable, it is agreed that once the work has been completed and made available for testing, it cannot be returned without a specific reason related to defective performance. This typically applies when the work does not match the agreed specification. A change of preference by the Client or a decision not to use the website are not considered valid grounds for withdrawal. Any defects are handled through the claims process under these terms.

This section applies to the operation of WebBezStresu.cz, not to the website created for the Client. Cookies are small files stored in your browser. Without your consent, we only store essential cookies; analytics cookies are only stored after consent is given. Essential cookies (always stored) • cookie_consent – remembers your cookie banner choice so the website doesn't ask on every visit. Stored for 1 year. Contains no personal data — only your preference. Analytics cookies (with your consent only) We use Google Analytics 4 (provided by Google Ireland Limited) to understand which pages interest visitors and how to improve the website. • _ga – distinguishes individual visitors, stored for 2 years • _ga_<Measurement ID> – maintains session information, stored for 2 years Marketing cookies We do not use any. If that changes, we will ask via the cookie banner and update this list. What happens if you decline Nothing is stored in your browser except the cookie recording your choice. Google Analytics will not create any cookie or identifier and cannot recognise or track you between visits; only an anonymous page-view signal is sent without an identifier (Google Consent Mode v2). You are effectively invisible in our analytics. How to change or withdraw consent At any time, via the "Cookie settings" link in the website footer. Your new choice takes effect immediately. You can also delete stored cookies in your browser settings. Data processing and transfers Google Analytics data is processed by Google as a data processor; this may involve transfers to the USA under the EU–US Data Privacy Framework and standard contractual clauses. Google Analytics 4 does not store IP addresses — it uses the IP only to determine approximate location and does not retain it. Data controller and your rights The data controller is WebBezStresu.cz, contact: info@WebBezStresu.cz. You have the right to access your data, request its deletion or restriction of processing, object to processing, and file a complaint with the relevant data protection authority.

These terms take effect upon agreement by both parties, in particular by confirming the order or commencing collaboration. All amendments to these terms must be agreed in writing; email confirmation suffices.